Effective Date: 04/09/2025
At CHILDHOPE-ZAMBIA, we value the trust of our donors, partners, and volunteers. Protecting your privacy and personal information is central to our commitment to transparency and accountability. This Privacy Policy explains how we collect, use, and protect your information when you support our mission.
1. Information We Collect
We may collect personal information when you:
Donate online or offline.
Register for our newsletters, campaigns, or events.
Apply to volunteer or partner with us.
Communicate with us via email, phone, or social media.
This information may include:
Name and contact details (email, phone, address).
Donation details (processed securely).
Areas of interest (e.g., volunteering, partnerships).
Technical data (IP address, browser type) when you visit our website.
2. How We Use Your Information
We use your information to:
Process donations and provide receipts.
Keep you informed about our work, campaigns, and impact.
Share volunteer and partnership opportunities.
Improve our website and services.
Comply with legal and financial obligations.
We never sell or trade your personal information.
3. Sharing Your Information
We only share information when necessary:
With trusted service providers (such as secure payment processors).
With regulators if required by law.
With partner organizations, but only with your consent and for specific projects.
4. Data Security
Donations are processed through secure, compliant systems.
Personal data is stored safely and only accessible to authorized staff.
We retain data only as long as needed for legal, financial, or program purposes.
5. Your Choices
You have the right to:
Access and update your personal information.
Opt out of newsletters or fundraising appeals at any time.
Request correction or deletion of your data where legally possible.
All our emails include an unsubscribe option.
6. Children’s Privacy
CHILDHOPE-ZAMBIA’s website and donation services are intended for adults. We do not knowingly collect personal data from children.
7. Updates to This Policy
We may revise this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
8. Contact Us
For questions, requests, or concerns about your personal data, please contact:
CHILDHOPE-ZAMBIA
Email: info@childhopezm.com